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Explore our Terms & Conditions to understand the guidelines that ensure a transparent,
secure, and fair experience for all our valued users.
Parasol Solutions
Last Updated, September 18th, 2024
1. Introduction
Welcome to Parasol Inc By using our services, you agree to these Terms and Conditions. Please read them carefully.
2. Services
We provide IT consultancy services including but not limited to [list specific services, e.g., IT strategy, system implementation, software development, etc.]. The scope of the services will be detailed in the agreement or proposal provided to you.
3. Client Obligations
You agree to:
– Provide accurate and complete information necessary for us to deliver our services.
– Cooperate with us and respond promptly to any requests for information or feedback.
– Ensure that any material or data provided to us is free from any infringement of third-party rights.
4. Fees and Payment
– Our fees for services are outlined in the proposal or agreement. All invoices are due within 2 days of receipt unless otherwise stated.
– Late payments may incur interest charges at a rate of 5% and may result in suspension of services.
5. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of providing services. This obligation will survive the termination of this agreement.
6. Intellectual Property
– Any intellectual property developed by us during the course of providing services remains our property unless otherwise agreed.
– You retain ownership of your pre-existing intellectual property.
7. Limitation of Liability
Our liability for any claims arising out of or related to the services provided is limited to the amount paid for the services in question. We will not be liable for any indirect, incidental, or consequential damages.
8. Termination
Either party may terminate the agreement with [number] days’ written notice. In the event of termination, you will be liable for payment of services rendered up to the date of termination.
9. Dispute Resolution
Any disputes arising from these terms or the services provided will be resolved through [specify method, e.g., mediation, arbitration] in [jurisdiction].
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be communicated to you, and continued use of our services signifies your acceptance of the revised terms.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Parasol Inc
5830 E 2nd ST STE 7000 CASPER, WYOMING 82609
+1 515 506 4839
Support@parasol-solutions.com
Here’s a draft for an IT services payment refund policy that you can customize for your business:
Overview:
At Parasol Inc., we strive to provide high-quality IT services that meet your expectations. However, we understand that there may be circumstances where a refund may be requested. This policy outlines our guidelines for processing refunds for our services.
Eligibility for Refunds:
1. Service Quality Issues:
If you are dissatisfied with the quality of the service provided, you may request a refund within [specific timeframe, e.g., 30 days] of the service delivery.
2. Cancellation of Service:
If you decide to cancel a service prior to its commencement, you are eligible for a full refund.
3. Billing Errors:
In the event of an error in billing or processing, we will rectify the mistake and issue a refund if applicable.
Non-Refundable Services:
Certain services may not be eligible for refunds, including:
– Services rendered or completed satisfactorily.
– Customized solutions that have been delivered as agreed upon.
– Subscription fees for ongoing services that have already been utilized.
Refund Process:
1. Request Submission:
To initiate a refund request, please contact our support team at [contact email/phone number] with your order details and the reason for the refund.
2. Review Period:
We will review your request within [specific timeframe, e.g., 7-10 business days] and notify you of the outcome.
3. Refund Issuance:
If your request is approved, refunds will be processed using the original payment method. Please allow [specific timeframe, e.g., 5-10 business days] for the funds to reflect in your account.
Dispute Resolution:
If you believe your refund request has been unjustly denied, please contact our customer service team to discuss your concerns. We are committed to resolving disputes amicably and fairly.
Policy Changes:
Parasol Inc. reserves the right to modify this payment refund policy at any time. Changes will be effective immediately upon posting on our website.
Feel free to adjust any sections to better match your business practices and customer service philosophy!
